Purchases will be processed within 1-3 working days. Orders received on weekends and holidays will be processed the next business day.

KYOTO TANGO uses GLS and DAO when shipping within Denmark. We use GLS and UPS in all other European countries except for Norway and Great Britain. We use UPS for Norway, Great Britain and all countries outside of the EU.

All orders placed outside the European Union are subject to local tax, any possible customs or import duties that are charged once the parcel reaches its destination country will be the responsibility of the customer to be paid upon receipt. We cannot predict what the amount to pay for taxes and customs will be, therefore we ask that you check before making an order. 


We are happy to offer an exchange or refund on any purchase. Please note, clients are responsible for all shipping expenses and handling and the items must be returned in their original condition within seven days of receipt. When returning from outside the EU please let us know before doing so.