Repair & Maintenance
All KYOTO TANGO items come with a two-year warranty from the date of purchase. During this period, KYOTO TANGO is pleased to offer maintenance services, such as cleaning and re-threading, along with repairs when relevant. We ensure that all maintenance and repairs are carefully handled by our skilled studio.
After the two-year warranty period, we still offer cleaning, re-threading and repair services for KYOTO TANGO items. Please note that a service fee may apply and will be covered by the customer.
If you require our Repair & Maintenance service, please email us at hello@kyototango.com (please include your order number, photos of the item, and a short description of the issue).
Please note that for items purchased through one of our retailers/stockists, you must contact the stockist directly to start a repair or claim process.